27934: Weird log entry

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Joe Smith
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Joined: 2010-03-27
Posts: 40

Whenever I open the TIH 2012 UI, this log entry gets generated! What does this mean? Does it require any action on my part?

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Joe Smith
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Forum Member
Joined: 2010-03-27
Posts: 40

What, no one else has discovered this problem?

Can some of you running the 6131 release please check your log files and see if you get the same log entry whenver you open the Acronis UI?

Yana
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Joined: 2009-04-07
Posts: 3296

Hello Joe,

Thank you for opening the thread regarding this issue.

I've checked our internal databases, and this error matches 2 known issues, and both are related to the SyncMe functionality. In both cases the error can be disregarded safely, it takes a bit of time to complete the synchronization.

Currently our Development team is working on upgrading the Synchronization functionality, and fixing the problems. It's going to be included into the future updated, but unfortunately we do not have any ETA when exactly.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.