5400: Invalid serial number
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Purchased Acronis True Image Home 2010 PC Backup and Recovery but am told serial number / code is invalid. Makes no difference whether I try 16 number online reg method or enter all 64 characters it is still rejected. Frankly Acronis software is always a hassle and I am very tired of wasting my time trying to install it. This retail version is a dvd purchased at best buy today. On the front is printed "Award Winning". Would get no awards from me. At any rate is anyone else experiencing this problem?
I bought a license for True Image 2010 Plus Pack and it doesn't recognize my key. Tried an online update and said "invalid serial number". When I try to install it says I don't have True Image 2010 installed. Guess I'll be finding out how good their customer service is.
I used the online chat help service last night and was given a link to an updated Plus Pack which corrected my problem. Customer service was pretty good in my case.
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