A couple months back, I downloaded the trial version of Migrate Easy, installed it, and cloned a hard drive with it. Everything worked fine, except the hard drive kept crashing and I had to return it to Newegg. Since then, I've received a new hard drive to replace the one I'd previously bought, but unfortunately my Acronis Migrate Easy free trial had expired. I went ahead and bought the full version, and to my dismay, when I tried to install it, the trial version did not recognize the fact that I had bought the full version and kept telling me to go to the Acronis webpage rather than letting me into the program. I proceeded to uninstall Acronis Migrate Easy. Now, when I try to install Migrate Easy from scratch, I keep getting an error that tells me that setup has been interrupted and that I need to try again. I've tried everything, and I'm not able to install this program. I've never had this sort of problem with software before, so it's strange. Needless to say, I'm very disappointed considering that I paid money for a program that worked fine as a trial but no longer even installs when I have the full version.
Any help from Acronis support would be greatly appreciated. If I cannot install this program, I hope that I can get my money back.
Thanks for your time and help in offering any potential solutions. If there is a better way for me to get support for this issue apart from this forum, would be great to know.