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recovery disk is smaller than original source drive although image will fit easily

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Beginner
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hi i hope you are well.

im having quite a few issues. true image 2014 premuium build 6673

i use acronis to make golden images and restore to mulitple disks from that image.

the disk i built the golden image on was 128 gb

im trying to restore the image to a 80gb disk, but it wont do it, even though the actual amount of data / windows etc in the image is only 7gb or so.

i used to be able to do this, but cant anymore since upgrading to 2014

i need to be able to restore this image today to this target disk - please help.

on a related note, when i restore the image to a bigger disk, it partitions the disk to be 128 gb - i want it to simply use the whole disk. there are no options anywhere that i can see to do this. i can of course use the win 7 built in extend partition but its another thing to do.

this all used to happen automatically - the options seem to have dissapeared.

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Beginner
Posts: 1
Comments: 9

#1

ok, this is getting a bit daft.

in desperation, i have restored the image to a 128gb disk. i have then hooked up both the 128 gb disk and the 80gb target disk via usb and used the clone option.

it works.

can someone explian why i cant do this from the image please?

Beginner
Posts: 1
Comments: 9

#2

ok, thats verified, the clone works.

so heres a quick workaround for anyone with either issue:

1) target smaller than original imaged disk:
a) restore image to a spare disk
b) clone it to the target

2) target larger than original imaged disk:
a) restore image
b) (assuming win vista/7/8) go into disk manager and right click on the disk, select extend volume, extend it all the way.

i still want to know how to get an image to go on a smaller disk though as i dont want to have to have 5 disks with images on laying about....

Beginner
Posts: 1
Comments: 9

#3

ok, thats verified, the clone works.

so heres a quick workaround for anyone with either issue:

1) target smaller than original imaged disk:
a) restore image to a spare disk
b) clone it to the target

2) target larger than original imaged disk:
a) restore image
b) (assuming win vista/7/8) go into disk manager and right click on the disk, select extend volume, extend it all the way.

i still want to know how to get an image to go on a smaller disk though as i dont want to have to have 5 disks with images on laying about....

Forum Hero
Posts: 36
Comments: 7671

#4

Please look at Grover's guide, link left side this page, for restore larger to smaller disk and vice versa.

Beginner
Posts: 1
Comments: 9

#5

sorry, but nothing applies to 2014 that i can see its all 2013 and below - please point me to the correct link.

Legend
Posts: 172
Comments: 11125

#6

If using a restore a backup procedure, click on link 3, below and select item 1. This is also for 2014.

If using the clone procedure (restore a backup is the preferred procedure) , this link is also applicable to 2013 and 2014. Manual cloning procedure must be used to control the partition sizes.
http://forum.acronis.com/sites/default/files/forum/2009/11/5940/mar1-gh_2011_gateway_clone_to_smaller.pdf

Beginner
Posts: 1
Comments: 9

#7

thanks for that.

uh, ok. ive been using disk cloning /imaging software for about 15 years, mainly ghost. but ghosts dead now, so ive been using acronis for a year or so. i havent come across this problem (imaging - larger restore disk gives a partition the size of the original source disk) before with acronis - is the result of some update or something? there was one the other day. i have had the smaller restore disk problem and just built the thing by hand. mostly i clone to 128 gb ssd's, hence the image size i use. i only came up with the clone method earlier today as i needed to try desperately to get it to work for an install tomorrow on a crappy little 80gb drive.

the idea of a cloning or imaging a disk is to make it quick and easy to deploy multiple images. the guide is thorough but i havent got time to do all that - i just want to be able to push "RESTORE". if the disk is smaller, then why doesnt it just restore it to the size of the smaller disk? or at least give you an option? similarly with the larger disk. the options are there for clone, but not image. it doesnt make any sense.

to be honest, the larger disk problem is not that complicated - simply use win 7 or 8 or vistas (i think vista has it anyway) volume extend command in disk manager - only takes a few seconds.

i really dont want to be messing about with sector start blah blah blah .

i really dont want to have to have 5 disks with images on just so i can choose "clone" instead of "image".

can you get someone to fix this please? its clearly a bug - it cant be a "feature" - its an almost but not entirely completely useless default option that cant be changed for imaging. i cant think of a situation where i would want to do the unchangeable default action. i can think of many situations where i want to fill the whole disk with the image.

can you guys have a word with development please?

Legend
Posts: 172
Comments: 11125

#8

I don't know whether GPT disks are iivolved but successful cloning a GPT disk is NOT possible with TrueImage Home 2014.

I am not sure I am following your point as it is possible to use either the clone procedure or the restore a backup procedure and create a replacement disk which can be either larger or smaller than the original or to a disk of the same size. My guides, signature link 3 below) illustrate how that can be done when the replication is via the restore method.

Beginner
Posts: 1
Comments: 9

#9

im not using gpt and i m using true image 2014 premuium build 6673

i read the guide http://forum.acronis.com/system/files/mvp/user285/guides/tih2012-restore-larger-smaller.pdf is that the one you are referring to?

im not knocking your guide, its very clear. to be honest, i didnt read it all. when i realised how many steps are involved i gave up.

for a smaller target disk than the source, i may as well just recover the image to a disk and then clone it. its quicker. it takes 6 minutes to image to a separate disk, and 6 minutes to clone from that disk to my target. and i only have to push about 4 buttons.

the situation i have is:

i have a recovery pc.

i build an image, sysprep it, then create an image of it with acronis.

then, when i want to build, say , win 7 64 bit on a new disk, i put the new disk in a usb cradle, goto acronis, find the image in the recover list , select disk mode, tick recover mbr and push recover. it takes 6 minutes.

this is fine if the target disk is the same size and not too much hassle if its bigger. its impossible if its smaller

i dont get any options in disk mode.

i dont want to have to mess about with partitions, rebooting, setting the start mb position of a partition, cloning each partiton seperately,

i just want that image with its mbr put on that disk and for it to fill the disk. it can do it proportionally if it likes. or it can let me specify the before and after sizes. but with one or two clicks.

if the disk is smaller than the original disk, then just truncate the c: partition. if the disk is bigger, expand c: partition to fill the disk. ghost could do this 15 years ago. im sure as hell that acronis did it (well, with larger disks) in 2013

disk mode restore of an image is exactly the same as disk mode clone in what actually happens, (i want this disk with these partitions on this other disk over here. resize if neccesary. GO!) the only difference being the fact that the source is a disk or an image.

why are there not the same tools for disk level image restore as there are for disk level clone?

Legend
Posts: 172
Comments: 11125

#10

HI Kevin,
Don't mis-understand, I am not arguing with you. I am just another user attempting to follow your discussion based on TI existing features.

Take just a few seconds and click on my signature link 2 below. If you create your backup as shown in the very first picture, then a restore of that backup (where during the selection of what is to be included within the restore, the disk check box is checked), then the restore should act just like the clone and the program will do all the partition resizing just like the automatic clone does.

Beginner
Posts: 1
Comments: 9

#11

hi grover,

sorry, i reread my post and it does look a bit confrontational!

i dont mean to be. frustration though is growing with acronis.

i appreciate your efforts. ive read link 2 now - and i always create backups as a whole disk anyway - so theres either something weird going on or it doesnt work properly in 2014.

ive already had an issue with 2014 where it cant write to dynamic disks in windows XP even as a Premium customer. i could in 2013. that is a definitely a bug and was accepted as such by acronis. they arent going to fix it though. shame as my recovery box is an xp machine with a raided dynamic disk set up for backup. (the way round it is to map a drive then acronis thinks its a normal disk....)

any other ideas?

Regular Poster
Posts: 3
Comments: 413

#12

I just tested a restore from a full disk image of a 120GB SSD to an old 40GB drive in a USB enclosure I had lying around and it worked with no problems. I just switched to a disk mode restore and selected the 40GB disk and it ran with no issues. It maintained the sizes of the reserved partitions and automatically resized the OS partition.

Is your image of a Dynamic disk? If it is, True Image doesn't support resizing of dynamic disks.

It could also be an issue with how the USB enclosure reports the disk's sector size to your computer.

http://kb.macrium.com/KnowledgebaseArticle50193.aspx

The knowledge base above comes from Macrium. It explains how some enclosures fake a 4096 sector size resulting in the inability to restore an image with a different sector size to the enclosed disk. If this is your issue, then using a different enclosure or connecting directly to a SATA port will solve the problem.

Beginner
Posts: 1
Comments: 9

#13

hmm - thats interesting. cheers for that.

i don't think it was a dynamic disk. i'll run another image off to a disk tomorrow and see what it says.

what version of TI are you using? i swear this used to work.

don't suppose there's any way to tell from the image file itself what kind of disk type it is?

Legend
Posts: 172
Comments: 11125

#14

kevin,
Looking forward. If all else has failed, one last option I would have you try.

1. use the Wiindows Disk Management on the 128GB source disk.
Right click on the 128 and choose the "shrink volume" option and make the shrink the size to slightly smaller than the 80GB target.

Do another full disk backup and retry your restore using the new smaller backup file.

Later, you can put back the 128 to its full size.

Let us know if you do this and its results.

Regular Poster
Posts: 3
Comments: 413

#15

I used True Image 2014 Premium to test the restore of the 120GB SSD to the 40GB HDD. If you mount the image with true image and then open disk management you might be able to tell if it is dynamic or not.

Beginner
Posts: 1
Comments: 9

#16

ok thanks for this guys.

i'll test and get back to you. bit busy today tomorrow so may not get a chance before friday.

thanks for your help

Beginner
Posts: 1
Comments: 1

#17

I've a hard disk of 500 gb with a used space of only 20gb. Made an image of it, tried to put it back to an ssd of 120gb and acronis 2014 denies me to do this. I`m an old acronis 2010 user where this is possible. unfortunately acronis 2010 is not possible to use under windows 8 anymore.

I just lost few HOURS because of this, WHY is this not possible anymore?! Just tried out acronis 2015 and there it is again NOT possible to scale down.

My solution:
Re-enabling my old PC with Acronis 2010 installed on it, made a new image (since Acronis 2014 images can't be used in Acronis 2010) and restored to smaller SSD drive without a hassle. Too bad that this isn't possible anymore with acronis, maybe they would like to force and buy disk director?

Beginner
Posts: 0
Comments: 1

#18

i had a similar problem where the drive i backed up had plenty of empty space (original size was 160GB, only using about 40GB, 120GB free) but in acronis true image (booting from CD) it would not allow me to restore to a 120 GB SSD drive.  i did a chkdsk in windows 7 and chkdsk reported errors.  i scheduled a chkdsk /r on reboot of windows 7 but i ran into issues with that too.  windows aborted the chkdsk and would never do the fixes.  so finally i booted from a windows 7 install cd, chose to repair-fix os, selected my os, selected the cmd prompt.  ran chkdsk /r from there, which worked fine and repaired the drive.  then i did another fresh (full) backup of the repaired hd, installed the SSD, and was finally able to restore to the SSD with no problems.