Snap Deploy 5 -No network interfaces are available- HP Elitebook 840 G3
Thread needs solution

Hi, I'm using Sanp Deploy on HP Elitebook and Elitedesk.
With the 840 G1, I have no issue, but with the Elitebook 840 G3 and the Elitedesk 800 G2 the deployment is not working.
See attached pictures.
First off all the boot menu of Acronis is totally black with zero pictures like an MSDOS menu. But it's working.
I could copy the images off the computers, but I can't deploy it.
After I launched Sanp Deploy, I have the normal windows but with no informations about the computer I'm working on,
No adress MAC or IP, or the server IP.
Do I need special drivers for those compuetrs?
I don't know what to do.
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Mon, 02/13/2017 - 16:23
Products:
Snap Deploy 5
(01). MVP WinPE Builder (02). MVP LogViewer
(03). MVP Google Drive (04). Cleanup Utility
(05). Cloning Correctly (06). Clone vs Backup
(07). Community Tools (08). Contact Support
(09). Product Documentation (10). OS MBR vs UEFI
(11). BOOT MBR vs UEFI (12). Common OEM Drivers