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Thanks for Build 6589!

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Beginner
Posts: 2
Comments: 12

...thought we might be in the dark with this one (I was experiencing TrueImageMonitor.exe application error 0xc0000022 on boot)

Glad to see the update; many thanks for the continued support.

 

EDIT:  still seeing that error on boot up.  Win10 Version 10.0.15063

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Posts: 9
Comments: 1123

Knyte, you may want to try a clean install. Perfom an uninstall using Programs and Features. The download and run the cleanup tool Acronis True Image Cleanup Utility | Knowledge Base. 

Then reinstall.

Beginner
Posts: 2
Comments: 12

Hey, thanks for the reply!

I tried your suggestion, but still the same error on bootup.

Forum Moderator
Posts: 109
Comments: 4221

Hello Knyte,

Thank you for your posting! I've found a similar issue documented in our internal sources, where TrueImageMonitor.exe application error 0xc0000022 has been solved with adding necessary privileges for TrueImageMonitor.exe. Open C:\Program Files (x86)\Acronis\TrueImageHome and find TrueImageMonitor.exe, rightclick -> Properties -> Security. Make sure, the user account has Read & execute and Read permissions. 

It's also recommended to install Acronis True Image under Administrator account to prevent any permissions related issues.

Thank you, 

In reply to by Ekaterina

Beginner
Posts: 2
Comments: 12

Hi, thanks for the suggestion.

Yes, the application has the permissions as outlined.  And, yes, it was installed with an administrator account.

I can (and will) re-install again using the Local Administrator account, but my local account already has full Local Admin.

 

UPDATE:  Uninstalled and re-installed as Administrator; same error when starting up / logging in.

Beginner
Posts: 2
Comments: 12

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