Internal error: number of copied sectors differs from counted
I've been trying to recover my Windows 10 system since last Sunday, unsuccessfully.
Tried to recover the entire disk from several diferent backups (several dates), but the answer is always the same: "recovery operation failed". In the log we see: "Internal error: number of copied sectors differs from counted".
My MB is Asrock Z97 Extreme4 with Intel i7 processor and 16Gb of RAM. The system was installed in an Intel RAID 0 array of two Kingston SSDs. Running Windows 10 fully updated, with AVG Internet Security, latest version, updated. Acronis True Image 2016 was fully updated as well, and the recovery was tried with a USD bootable media generated by that same updated version of Acronis. And the backups, stored in a external HD, were all validated.
I tried to contact Acronis support through my account, but the answer is that "the product is not supported"!!! Tried also to find solutions in forums, but nothing worked. So, I gave up trying and decided to reinstall Windows 10 and rebuild my system from scratch, which was unthinkable when I purchased Acronis.
I never expected Acronis to fail so appallingly. I'm very disappointed, and do not intend to reinstall it. I'd rather rely on Windows recovery tools instead.
Anyway, it would be interesting to learn why such a disastrous failure occurred.
Regards, Jorge Martins.