TIH 2014 recovery failures
I've been using TIH 2014 on Windows quite happily since it was the current product. I've restored numerous files from file and folder backups and my son used his copy to migrate from a HDD to an SSD in his old laptop without issue.
He's changed laptops now to an Asus with a hybrid drive, which turns out to be a small M2 SSD with the boot volume on it and a 1TB HDD for data. Due to a failed install the system was left in an indeterminate state and he tried to restore the system partition to recover. That failed with the log showing the "Index Corrupted". Rather annoyingly the previous log entries show that the MBR was recovered [Operation 57], the partition was deleted and recovery started sector by sector [Operations 17, 12 and 12].
That failure left the machine in an unusable state as the boot volume was basically empty. This error occurred on each backup set that he tried.
The other interesting point is that he recently moved his backup sets from a 2TB external drive to a 4TB external drive. They were verified as being good after copying.
I understand from other posts here that the recovery media [he used bootable USB] is Linux based, so I wondered if, due to its age, it wasn't able to cope with the hybrid drive concept and crashed out - making the corrupt index a bit of a red herring.
The other thought I had was that the Linux install wasn't given the LBA support for drives over 2TB in size and so the corrupt index was a reference to the fact that the data returned was not what it expected. If that is the case, I'm using the same software on a 3TB drive, so will have to solve the same problem. File and folder restores are done from within Windows, which has LBA support of course.
TIH 2018 uses WinPE for recovery media, and should have LBA and hybrid drive support built in, being that much newer, so is the answer to just upgrade..?