Ektarina - HELP

Allen
Beginner
Posts: 8
Comments: 16

I can log into the forums ok, but when I go into my profile and try to change settings, ie, change geographic location or set preferences and hit 'SAVE' it gives me the message that my email is already in use.

It was like this a year ago and so I stopped using the forum because I was so frustrated that

I couldn't get email replies to my threads. I had to login every time to see replies

Can you help with this ?

Allen Cunningham

Fri, 03/16/2018 - 21:10
Products:

Tru Image 2013

Ekaterina Surkova
Forum Moderator
Posts: 100
Comments: 3768

Hello Allen,

I've activated notifications for your account, please try again to change settings for the time zone and let me know, if it works. Thank you! 

Mon, 03/19/2018 - 08:28

Best regards,
Ekaterina Surkova | Forum Moderator

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support/

 

 

Allen
Beginner
Posts: 8
Comments: 16

Ekaterina - Thank you, it works now

Mon, 03/19/2018 - 23:34
Products:

Tru Image 2013

Ekaterina Surkova
Forum Moderator
Posts: 100
Comments: 3768

Great! If any other issues or questions, do not hesitate to contact me :) 

Tue, 03/20/2018 - 14:30

Best regards,
Ekaterina Surkova | Forum Moderator

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support/