How properly restore files from "Archive" on Mac?

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Andrei Kopysov
Beginner
Posts: 2
Comments: 5

I want to restore a folder and put it on my HDD in the same folder where it was located before archiving

If I copy it using Finder then I have to use password every time to open or change any file inside.

There are no any tutorials and help docs on how to properly use "Archive" feature in Acronis 2019. So it is very confusing. Please help what to do?

Tue, 04/23/2019 - 09:30
0 Users found this helpful
Ekaterina
Forum Moderator
Posts: 175
Comments: 5886

Hello Andrei,

Welcome to Acronis forums! To work with archived data you'll need to copy it from Acronis Drive under Favorites to a different folder. If you experience any issues with access to the copied data, I'd recommend raising a support ticket for investigation, so that our engineers can look into the situation and explain why you're prompted for password every time. If you decide to open a ticket, please share the outcome with us here.

Fri, 04/26/2019 - 13:42

Best regards,
Ekaterina Surkova | Forum Moderator

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