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Backup Failed

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Beginner
Posts: 7
Comments: 7

Error when backing up remote computer to network location

An error occurred while executing the command.
Error: 0x1510008
$module = &quotacrocmd_vs_50214&quot
Tag: 0x7A8E520180FDC065

Failed to execute the command.
Error: 0x1330029
$module = &quotagent_protection_addon_vs_50214&quot
Tag: 0xE6792A5EE190DE98

Step 'Backup' has failed.
Error: 0x1490002
TraceLevel = 1 (0x1)
$module = &quotgtob_backup_command_addon_vs_50214&quot
Tag: 0x8EDC81EA38FABA0A

TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.
Error: 0x1350016
TraceLevel = 1 (0x1)
$module = &quotgtob_backup_command_addon_vs_50214&quot
Tag: 0x8D165E86FB819666

Backup has failed.
Error: 0x1490003
$module = &quotdisk_bundle_vs_50214&quot
Tag: 0x1CD98AAE889424F9

Failed to commit operations.
Error: 0x10424
$module = &quotdisk_bundle_vs_50214&quot
Tag: 0xB43E776571144DEE

Read error.
Error: 0x70003
$module = &quotdisk_bundle_vs_50214&quot
Tag: 0xDF81DA2C74EC50EA

Failed to read the snapshot.
Error: 0x10C45A
$module = &quotdisk_bundle_vs_50214&quot
Tag: 0x3FEC04E376B89EB2

Unknown status.
Error: 0x9 code = 21 (0x15)
$module = &quotdisk_bundle_vs_50214&quot
Tag: 0x2AACB7B2AB852AC

The device is not ready
Error: 0xFFF0 code = 2147942421 (0x80070015)
$module = &quotdisk_bundle_vs_50214&quot
Tag: 0xBD28FDBD64EDB8EE code=0(0x0) module=0 Owner=

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Forum Moderator
Posts: 124
Comments: 4759

#1

Hello Richard,

did you check that the network location is accessible from the machine with Agent at times when backup is scheduled to run? I'd start with checking the troubleshooting steps from the following article https://kb.acronis.com/content/32292 (is for Acronis vmProtect, but the Solution part also applies to your case)