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Acronis backup 11.7, "Need Interaction" ,

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Beginner
Posts: 1
Comments: 1

I have a VM backup execution state 95% "need interaction", unfortunately can not  stop this task,

any idea?

thanks

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Forum Moderator
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Comments: 4759

#1

Hello Daisy,

welcome to Acronis forums! Have you checked the operation log of this backup task (backup storage might be unavailable or full)? The log may give more details on what interaction is needed from the user.

If you can't stop the task from Acronis Management Server, try to connect to the machine with Agent directly and cancel the task directly on the Agent via Task Manager. 

Beginner
Posts: 1
Comments: 1

#2

Thanks Ekaterina, I will give a try

Forum Moderator
Posts: 124
Comments: 4759

#3
Daisy Zhuang wrote:

Thanks Ekaterina, I will give a try

Plz share the results with us here