Yesterday, my Win10 PC came up with the "We Can't log into your Account" message and after trying various fixes found on Google, none worked. I eventually went back to my local company who also tried a number of things but eventually created a new profile and copied all my files over to that.
I'm just worried that the same will happen again and not sure if I should go down the same route (local company) or man up and try to use my Acronis backup. I guess it's just the thought of formatting my hard drive that's making me panic about using Acronis.
I have a full backup every week and incremental backups every other day.