Skip to main content

Disable Maintenance Has Expired Notification Email

Thread solved
Beginner
Posts: 1
Comments: 2

Hi, I don't wanna receive this notification anymore and have checked off all options in email reporting pertaining to license maintenance expiration but i still get the email at 7pm and it's annoying me.. Please help

Attachment Size
Screen Shot 11-23-19 at 07.12 PM.JPG 127.43 KB
0 Users found this helpful
Support specialist
Posts: 0
Comments: 1307

#1

Hello Sarven,

welcome to Acronis forums!

Please follow Settings -> System settings -> Email notifications -> Error and uncheck the Maintenance has expired box.

Beginner
Posts: 1
Comments: 2

#2

Hi, 

First off thanks for your reply.

I thought i already did that several times and i would still receive the notification..i turned it off again and made sure it's saved. Let's wait and see how it goes..

Thanks,

Support specialist
Posts: 0
Comments: 1307

#3

Hello Sarven.

There are 2 types of alerts related to maintenance: a warning 30 days before expiration, and a critical alert after maintenance expires. Please also check Settings -> System settings -> Email notifications -> Warning for similar notification Maintenance will expire soon and make sure that you saved the changes.

If it still does not help, please follow this KB article and refer to I have a certificate but still receive notifications section for instructions: https://kb.acronis.com/content/61312