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TrueImageLauncher.exe Will Not Start TrueImage.exe

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TrueImageLauncher and  SVCHost.EXE both run and run without starting TrueImage   build 15470. Suggestions?  I can manually start TrueImage.exe in the Acronis folder and it runs.

My target for the backup is on an external Seagate external HD. Last weekend the TIB file was written as two segments, two files. Since before July/2020 every saved volume has been written to just one TIB file. Why?

Doug

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#1

Doug, welcome to these public User Forums.

My first question here is to ask if you can launch ATI 2018 normally from the TrueImage icon on your desktop or from the Programs menu?

If not, then I would recommend doing a Repair Install of ATI as per the guidance provided in KB 60915: Acronis True Image: repairing program settings

If you have no issue with launching the main ATI GUI normally then what are you attempting to do here?

If you are trying to launch an ATI backup task outside of using the ATI GUI, then you can do this via a Windows batch command file as per the example below:

echo off
set ATI="C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageLauncher.exe"
set uuid=C39F0694-47CA-4A83-83AC-7884CA7DAAFD
%ATI% /script:%uuid%
exit

The task identifier (uuid) shown above can be found by looking at the underlying .tib.tis script file for your backup task in the C:\ProgramData\Acronis\TrueImageHome\Scripts folder, where this is shown near the top of the XML data in the file (open with Notepad).

<?xml version="1.0" encoding="UTF-8" ?>
<batch>
    <version>1.0</version>
    <uuid>C39F0694-47CA-4A83-83AC-7884CA7DAAFD</uuid>
    <display>Win 10 SSD 2020&#32;S</display>
    <priority>low</priority>