This has been going on forever. Time to resolve. Dell computers and laptops (most of them) come from the factory with the BIOS SATA type set to "Raid" and have come that way for years. This means that the hard drive controllers use Intel RST drivers. Whenever I boot the Cyber Backup 12.5 Bootable Media (Server or Workstation) it does not recognize the hard drives as being there. Hence I can't backup or restore.
So.... today I downloaded the Intel RST drivers and created an ABM with these drivers. I have tried it 8 to 10 times and the ABM just won't recognize the hard drives in Dell computers when SATA is set to Raid in the BIOS.
I could see issues supporting mom and pop computers but come on these are Dell. So what's the secret? How do you get the ABM to recognize hard drives in Dells?