Acronis bootable media cannot access external drive
Acronis Bootable Media ceased being able to read the external HD (3TB Fantom drive) where I used to store my Windows 10 backups. The bootable media works fine, since it continues reading other drives and the backups stored in them, but not with this particular drive. It was working fine until a few days ago.
I am attaching a few pictures of the screens I get while trying to create a new backup or to access the backup files already stored in it. I hope someone can help me identify the issue and kindly provide some guidance on how to correct it. I'm using bootable media for ATI-2017.
Many thanks for all help provided.