TI 2018 issues when configuring backup settings
I have been using Acronis True Image since version approx. 2011, but mainly TI 2013 for most of the time until last year when I started to use the TI 2018 version I upgraded to some years ago.
I have never had any issues with TI 2013, it has worked flawlessly even on Win 10, but I primarily perform basic full partition backups and don't need any extra bells and whistles.
Now after using TI 2018 for some time I have run into some issues and am sad to say that it seems that Acronis has succeded in ruining a perfectly good backup solution over the years.
After having performed some backups sucessfully with TI 2018 I can no longer open up settings for my defined backups to verify selected partition(s) or destination, I get an error message saying; “Failed to open information about backup ….The backup may be incomplete or corrupt.”
They have earlier been backed up successfully and now suddenly I cannot even open up Source and Destination settings windows! Si how will I be able to change or correct any settings?
I always create full backups and keep 2 or 3 generations on my NAS, and the NAS is only turned on when doing backups or recoveries. So I want to be able to open up Backup settings and verify selected Source partitions and Destinations even when NAS is not turned on.
That was possible in ATI 2013 even if the NAS was turned off, you only got a warning that the destinations was currently unaccessible. No problem!
Quite often partition settings in ATI change if/when you do changes in disk hardware on the computer, and sometimes you need to make changes in destination folders on the NAS. So there must be a way of verifying correct source partitions and destinations without TI getting stuck and impossible to reconfigure.
It should even be possible to manually remove or move backups without TI getting stuck.
For me there is no logical explanation why TI needs to check or lock with existing full backups at this stage. Give me a warning that the destination is currenlty not accessible as in ATI 2013 so I can change what’s needed. And maybe start all over if something is corrupted.
Later when performing the backups I understand that TI needs to check and verify existing backups in order to remove older versions of full backups, if they still exist. But all these dependencies to exisiting sequence of exisiting full backups has made it more complicated and not so simple and flexible as before.
- Anyone having the same issues?
- Is there a simple solution for this, except going back to TI 2013 again?
- Or clone backup settings and start all over again?