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After update server can't update virtual appliances

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Forum Member
Posts: 21
Comments: 33

Failed to download the virtual appliance update.

i have something like this in all properties:

debug

{
    "msg": "Get http : // 169.254.31.22:9877/va-updates/ESXApplianceUpdate.tar.bz2: dial tcp 169.254.31.22:9877: i/o timeout"
}

 

when i try to open http : // 169.254.31.22:9877/va-updates/ESXApplianceUpdate.tar.bz2

there is error on the page

 

 

0 Users found this helpful
Forum Support specialist
Posts: 0
Comments: 2016

Hello Marek,

thank you for posting on this forum!

We recommend that you download the newly updated virtual appliance manually from your Acronis account and deploy it.

Forum Member
Posts: 21
Comments: 33

After last update the same. I have many virtual aplliances.

So i have to every time install from the beginning, made ip configuration etc???

Would it be resolved in next patch? 

 

or why Dont You just bring http : // 169.254.31.22:9877/va-updates/ESXApplianceUpdate.tar.bz2  online???

 

 

Forum Moderator
Posts: 237
Comments: 6946

Hello Marek,

if the issue still reproduces, please open a support ticket for investigation, so that our engineers can find the root cause for the failure.