"unknown server type", "instances list is empty", and inability to sign on to esxi host from vmprotect 8

Out of the blue my mature vmprotect 8 8184 has had catastrophic failure. I think it may be related to its inability to sign on to the esxi host although it had been doing so for many years and I can sign on the esxi host via both ssh and vSphere. There are multiple issues:
a corrupted vmx file from one of my vmware images that I suspect happened during a backup
all backup histories disappeared
inability to sign onto esxi host from vmprotect using 2 different logon accounts
log files and vmProtect drectory from /var/lib included
https://kb.acronis.com/content/36100 which mentions Instances list is empty message. This was an error that had happened to prior versions of vmProtect 8 but was supposedly fixed in 8184 which I have been using for several years.
I need to get access to my backups so that I can repair the vmx file corruption, after that I could rebuild the backups if necessary.
Anhang | Größe |
---|---|
vmprotect.zip | 14.51 MB |
log.zip | 1.76 MB |

Thanks, creating a new vmprotect 8 and using the formers storage worked. Everything looks good so far.
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Best regards,
Vasily
Acronis Virtualization Program Manager
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