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backup plan failed

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Beginner
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Kommentare: 1

Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields: $module : agent_protection_addon_vs_38350
Message: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs_38350
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dec
Fields: $module : disk_bundle_vs_38350
Message: Failed to commit operations.
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e69e
Fields: $module : disk_bundle_vs_38350
Message: Failed to create volume snapshot.
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b0f6
Fields: $module : disk_bundle_vs_38350
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 50281
Module: 16
LineInfo: 14181c22ef45a9e9
Fields: $module : disk_bundle_vs_38350
Message: VSS writer 'SqlServerWriter' with class ID 'A65FAA63-5EA8-4EBC-9DBD-A0C4DB26912A' has failed to process the snapshot.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8ea
Fields: code : 2147754996, $module : disk_bundle_vs_38350
Message: Unknown Win32 error

Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x01330029+0x01490002+0x01350016+0x01490003+0x00010424+0x00070021+0x0010C442+0x0010C469+0x0000FFF0+0x800423F4

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Beginner
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Kommentare: 1

windows server 2003

Regular Poster
Beiträge: 131
Kommentare: 126

Hi Ekrem,

This points to an issue with the VSS provider for the SQL instance on that machine. the first thing you will want to do is to check the writer states on the machine. You can accomplish this by running the command "vssadmin list writers" if any of the wrtiers are in a state other than stable then you will want to trouble shoot that writer itself.

as a hint, in most cases, a restart will reset the writers.

Hope that helps!

Beginner
Beiträge: 0
Kommentare: 1

Hi John,

i`m having exactly the same problem (Backup & Recovery 11.5 on a FTS-Server Primergy TX300S7, 32GB, enough Harddrive-Space on 2 Volumes, Win 2008 R2 Standard):

2 out of 3 Backups run ok, 1 fails and kills the Datev-Software (SQL-based), so the customer has to restart the Server next morning. VSSAdmin list writers: all ok.

Backup is made on a 2TB NAS via 1GBit Net, i`ve already stopped 2 backup-batches and setup new ones - same problem.

Do you have any clue why it runs from time to time, and why not the other time ?

Thanks, Manfred
->

->
ProtectCommand: Ausführen des Befehls fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 41
Module: 307
LineInfo: e6792a5ee190dda7
Felder: $module : agent_protection_addon_vs_32256
Nachricht: ProtectCommand: Ausführen des Befehls fehlgeschlagen.
--------------------
Fehlercode: 3
Module: 329
LineInfo: 1cd98aae889424f9
Felder: $module : disk_bundle_vs_32256
Nachricht: Backup ist fehlgeschlagen.
--------------------
Fehlercode: 1060
Module: 1
LineInfo: b43e776571144dec
Felder: $module : disk_bundle_vs_32256
Nachricht: Ausführen der Aktionen fehlgeschlagen.
--------------------
Fehlercode: 33
Module: 7
LineInfo: a5695862aaf8e699
Felder: $module : disk_bundle_vs_32256
Nachricht: Erstellen des Volume-Snapshots fehlgeschlagen.
--------------------
Fehlercode: 50242
Module: 16
LineInfo: 14181c22ef45b107
Felder: $module : disk_bundle_vs_32256
Nachricht: Erstellung des Volume-Snapshot konnte nicht gestartet werden.
--------------------
Fehlercode: 50281
Module: 16
LineInfo: 14181c22ef45a9e9
Felder: $module : disk_bundle_vs_32256
Nachricht: Der VSS Writer 'System Writer' mit der Class-ID 'E8132975-6F93-4464-A53E-1050253AE220' konnte den Snapshot nicht verarbeiten.
--------------------
Fehlercode: 65520
Module: 0
LineInfo: bd28fdbd64edb8ea
Felder: code : 2147754994, $module : disk_bundle_vs_32256
Nachricht: Unknown Win32 error
--------------------

<-

Regular Poster
Beiträge: 131
Kommentare: 126

Hi Manfred,

unfortunately that is one of the most generic VSS errors that VSS can throw. You did mention that there is a SQL based software on the machine, do you know if that software is configured with internal backups? Via the software itself or via the SQL tools? it could be conflicting with that Acronis backup and locking up the VSS writer so we can't use it.

Once the backup fails, and gets this error, if you check VSS status, are they still all in ready?

Forum Star
Beiträge: 0
Kommentare: 1378

What is wrong with this VSS writer is coded in the last (65520) error,
2147754994 is 0x800423f2 'The VSS Writer timed out'
2147754996 is 0x800423f4, The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.
you can search for these codes (and particular VSS writer ClassID) to check is the solution works for you.

Beginner
Beiträge: 0
Kommentare: 5

Hi all,

I got the same Error :(
Any solution in the meantime?

Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields: $module : agent_protection_addon_vs_39029
Message: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs_39029
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dee
Fields: $module : disk_bundle_vs_39029
Message: Failed to commit operations.
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e69e
Fields: $module : disk_bundle_vs_39029
Message: Failed to create volume snapshot.
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b0ed
Fields: $module : disk_bundle_vs_39029
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 50281
Module: 16
LineInfo: 14181c22ef45aa24
Fields: $module : disk_bundle_vs_39029
Message: VSS writer 'SqlServerWriter' with class ID 'A65FAA63-5EA8-4EBC-9DBD-A0C4DB26912A' has failed to process the snapshot.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8f8
Fields: code : 2147754996, $module : disk_bundle_vs_39029
Message: Unknown Win32 error
--------------------

C:\Documents and Settings\Supervisor>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Waiting for responses.
These may be delayed if a shadow copy is being prepared.

Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
Writer Instance Id: {eb9024be-cb27-408a-8f89-e9413a905716}
State: [1] Schattenkopie '%s' {%.8x-%.4x-%.4x-%.2x%.2x-%.2x%.2x%.2x%.2x%.2x%.
2x} auf Volume %s
Last error: unbekannt

Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {99ee588f-6f63-4444-a35d-119378e559cb}
State: [5] Autorname: '%s'
Autorkennung: {%.8x-%.4x-%.4x-%.2x%.2x-%.2x%.2x%.2x%.2x%.2x%.2x}
Autorinstanzkennung: {%.8x-%.4x-%.4x-%.2x%.2x-%.2x%.2x%.2x%.2x%.2x%.2x}
Status: [%d] %s

Last error: unbekannt

Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {5496fa38-99ad-4d02-a024-56968ed5fa1d}
State: [5] Autorname: '%s'
Autorkennung: {%.8x-%.4x-%.4x-%.2x%.2x-%.2x%.2x%.2x%.2x%.2x%.2x}
Autorinstanzkennung: {%.8x-%.4x-%.4x-%.2x%.2x-%.2x%.2x%.2x%.2x%.2x%.2x}
Status: [%d] %s

Last error: unbekannt

Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {4159dd45-0154-40a5-8285-57c9dc10a380}
State: [1] Schattenkopie '%s' {%.8x-%.4x-%.4x-%.2x%.2x-%.2x%.2x%.2x%.2x%.2x%.
2x} auf Volume %s
Last error: unbekannt

Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {a7a2f9a6-d1e4-4c0e-a2bd-9dae66ef5288}
State: [1] Schattenkopie '%s' {%.8x-%.4x-%.4x-%.2x%.2x-%.2x%.2x%.2x%.2x%.2x%.
2x} auf Volume %s
Last error: unbekannt

Writer name: 'Event Log Writer'
Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}
Writer Instance Id: {ce98f0c5-c478-434b-b307-0225fe59445a}
State: [1] Schattenkopie '%s' {%.8x-%.4x-%.4x-%.2x%.2x-%.2x%.2x%.2x%.2x%.2x%.
2x} auf Volume %s
Last error: unbekannt

Writer name: 'MSDEWriter'
Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
Writer Instance Id: {096f9aa1-0936-4693-a9c3-da8b534cebbd}
State: [1] Schattenkopie '%s' {%.8x-%.4x-%.4x-%.2x%.2x-%.2x%.2x%.2x%.2x%.2x%.
2x} auf Volume %s
Last error: unbekannt

C:\Documents and Settings\Supervisor>

Forum Star
Beiträge: 124
Kommentare: 2670

Hello Boerly,

please refer to this article for more information about troubleshooting VSS issues.

Thank you.