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Disable Maintenance Has Expired Notification Email

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Beginner
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Hi, I don't wanna receive this notification anymore and have checked off all options in email reporting pertaining to license maintenance expiration but i still get the email at 7pm and it's annoying me.. Please help

Anhang Größe
Screen Shot 11-23-19 at 07.12 PM.JPG 127.43 KB
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Support specialist
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#1

Hello Sarven,

welcome to Acronis forums!

Please follow Settings -> System settings -> Email notifications -> Error and uncheck the Maintenance has expired box.

Beginner
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#2

Hi, 

First off thanks for your reply.

I thought i already did that several times and i would still receive the notification..i turned it off again and made sure it's saved. Let's wait and see how it goes..

Thanks,

Support specialist
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#3

Hello Sarven.

There are 2 types of alerts related to maintenance: a warning 30 days before expiration, and a critical alert after maintenance expires. Please also check Settings -> System settings -> Email notifications -> Warning for similar notification Maintenance will expire soon and make sure that you saved the changes.

If it still does not help, please follow this KB article and refer to I have a certificate but still receive notifications section for instructions: https://kb.acronis.com/content/61312