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security fail

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Some time ago I had a problem with my acronis application, I had my server restarts due to the change of my server's Administrator password. I escalated the problem with acronis support specialists and the only solution was to install my Operating System again on my server. Which is very costly in time and I don't want to do it again.
Now for security reasons I need to change the password of my Server Administrator again, but I am afraid that the restart problems caused by acronis will return. Can someone support me with this situation please

Or is a good idea unistall my acronis, and then change my password account Administrator and then install my aplication?

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Is this related to Acronis Cyber Infrastructure?
Which Acronis product are you running on your server? Also, what OS?

Beginner
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George_Fusioned wrote:

Is this related to Acronis Cyber Infrastructure?
Which Acronis product are you running on your server? Also, what OS?

 

Acronis Cyber Backup Version  12.5.16343

 

Anhang Größe
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