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After update server can't update virtual appliances

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Forum Member
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Failed to download the virtual appliance update.

i have something like this in all properties:


    "msg": "Get http : // dial tcp i/o timeout"


when i try to open http : //

there is error on the page



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Forum Support specialist
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Kommentare: 2016

Hello Marek,

thank you for posting on this forum!

We recommend that you download the newly updated virtual appliance manually from your Acronis account and deploy it.

Forum Member
Beiträge: 22
Kommentare: 33

After last update the same. I have many virtual aplliances.

So i have to every time install from the beginning, made ip configuration etc???

Would it be resolved in next patch? 


or why Dont You just bring http : //  online???



Forum Moderator
Beiträge: 239
Kommentare: 6973

Hello Marek,

if the issue still reproduces, please open a support ticket for investigation, so that our engineers can find the root cause for the failure.