Direkt zum Inhalt

After reïnstalling DD12 can't find subsystem?

Thread needs solution
Forum Member
Beiträge: 15
Kommentare: 24

I can no longer use Disk Director 12, it only says "can not retrieve up-to-date information about the disk's subsystem". Removal and reinstallation gives the same error message when starting DD12. What is going on here and how can I solve this?

When I install and old backup from windows no problems. Just when trying to reïnstall.

Anhang Größe
dd12.PNG 41.17 KB
0 Users found this helpful
Forum Moderator
Beiträge: 109
Kommentare: 4179

Hi,

I recommend that you run chkdsk /f and scandisk against the drives to make sure the file system is error free. Run Acronis Disk Director with the administrative privileges if not tried before. 

Thank you,