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Win 10 cleanup utility for ADD 11

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Is there a cleanup utility for ADD 11 that will run on Win 10 Home? If so, where can it be found?

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Hi! 

You can use the tool from https://kb.acronis.com/content/48668  it should also remove Acronis Disk Director, but first I'd try using Microsoft FixIt tool

Thank you, 

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Ekaterina Surkova wrote:

Hi! 

You can use the tool from https://kb.acronis.com/content/48668  it should also remove Acronis Disk Director, but first I'd try using Microsoft FixIt tool

Thanks for the referral. 

I get nervous about using powerful cleanup utilities whose documentation makes no reference to the software it's being asked to deal with. It says to me that Acronis has not made any real effort to test the Cleanup Utility for adverse effects when removing the mess that ADD 11 makes on a Win 10 system. Using the Cleanup Utility for an "off-label" purpose strikes me as a recipe for problems that Acronis can deny any responsibility for.

The Microsoft Fix-it tool reported the ADD 11 uninstall issue as fixed, but the entry for ADD 11 remains in the list in Apps & Features. The Apps & Features uninstall option failed again after running the Fix-it tool.

At this point, I'm about done with Disk Director. I have a registered copy of ADD 12, but I no longer have much faith in Acronis software. So I won't install it. I think I'll just leave what's left of ADD 11 on my system and hope that it will stay out of my way. If anybody sees a potential problem with that approach (or a better way around it), I'd be glad of any comments offered.

As it happens, ATIH 2016 uninstalled without difficulty using the uninstall feature in Apps & Features. It seems that I don't need the Cleanup Utility you've pointed me to to deal with that. Hopefully, the copy of ATIH 2017 I own will install and run as it should. If it does, I may update it. If it doesn't -- I'm out of here.