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Won't Install

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Beginner
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I get an error message as follows:

Code: 01610
Line Tag: 0xbd28fdbd64edb8bc
Message: The configuration data for this product is corrupt.

I have tried to install in safe mode. I have downloaded the install file twice with the same results.

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Forum Hero
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#1

Ken,

What OS are you installing it on and what other Acronis products do you have installed?

Beginner
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#2

Windows XP, no other Acronis products.

Forum Hero
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#3

I'm not sure what the problem is (Acronis products often have cryptic and strange error messages), but try installing as 'Admin' using the right click install as Admin option.