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My computer no longer recognizes tibx files as an Acronis backup file

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I have just started installing Acronis 2020 on a new computer we are deploying. I have one computer that I have put a lot of work into and have one remaining problem. This computer no longer recognizes tibx files as an Acronis backup file. Does anyone know how to re-associate the Acronis backup tibx file so that it can be mounted by the Acronis program?

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Joseph, welcome to these public User Forums.

I can only suggest that you follow the steps given in KB 60915: Acronis True Image: repairing program settings - which should help you.