The program True Image does not make a back-up of the D-disk
My wife uses Acronis True Image 17 on her Windows 10 computer.
Recently we made a back-up of the C- and D-disk.
When checking it seemed that there was no back-up made of the D-disk despite the fact the program made a back-up. In the window, of which I enclose a picture, the D-disk has no information concerning the used GB of the max volume of the disk. Here you can see “none” (the program is in the English-language), despite the other disks showed the necessary information.
In Windows Explorer the C-disk shows all the files, but the content of the D-disk is empty (only the letter “D” is visible).
On our laptop the Acronis True Image 2019 works perfectly.
Apparently, the program True Image has only problems with the D-disk on the computer. Is the problem the disk? I doubt this because the disk works normal.
You find a print screen attached.
Can you help me with this problem?
Thanks in advance.
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