This App Can't Run on this device

Hi all,
I have an old version (on CD), bought in 2008, and I tried to install on Windows10.
After the installation, when I launch it, I get the error:
This App Can't Run on this device
and I can't go ahead...
Is it due to the old version?
How can I solve?
thanks!
Anhang | Größe |
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Hi Steve, thanks for this clarification
Can I update my version to an updated one? Has it a cost?
Do you think I can update my installation?
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Marco, see KB 65513: Acronis True Image 2021: Licensing and Upgrade FAQ which has lots of questions & answers that may help you. There is a cost for upgrading to new versions.
The alternative would be if you are offered a free OEM version of Acronis along with the purchase of a new disk drive.
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Acronis Links : Acronis Scheduler Manager : Acronis VSS Doctor : Backup Archive Compatibility : Cleanup Tool (All versions) : Cloning Disks : Contact Acronis Support : Difference between Backup and Disk Clone : Repair program / settings
MVP Assistant (Log Viewer) latest version see pinned topic in ACPHO forum page.
Acronis True Image User Guides available from Product Documentation page.
imTranslator for quick translation of language posts.
Please do NOT send private messages about urgent issues - open a forum topic instead where you will get a quicker response!!

thank you Steve!
really appreciate your help
- Anmelden, um Kommentare verfassen zu können
Acronis Links : Acronis Scheduler Manager : Acronis VSS Doctor : Backup Archive Compatibility : Cleanup Tool (All versions) : Cloning Disks : Contact Acronis Support : Difference between Backup and Disk Clone : Repair program / settings
MVP Assistant (Log Viewer) latest version see pinned topic in ACPHO forum page.
Acronis True Image User Guides available from Product Documentation page.
imTranslator for quick translation of language posts.
Please do NOT send private messages about urgent issues - open a forum topic instead where you will get a quicker response!!