Direkt zum Inhalt

Unabe to change my email address

Thread needs solution
Beginner
Beiträge: 1
Kommentare: 0

Carol Wilkinson

I have changed my email and would like to change the registered email.

Please advise

0 Users found this helpful
Forum Moderator
Beiträge: 162
Kommentare: 5708

#1

Hello Carol,

* removed your email addresses, as the forum is public *

Unfortunately, even the moderator cannot change the login email for a forum profile, because Acronis Forum basically does not create independent accounts - we use credentials of Acronis Account  (one you create at Acronis website https://account.acronis.com/#/auth/login) for authentication. That way, if you need to change the login email, you'll have to change your email at https://account.acronis.com/#/auth/login. Here you'll find instructions on how to change the registration email for Acronis Account https://kb.acronis.com/content/17998 
And then log in to forum with the new email. 
Hope this helps, let me know if any questions!

Beginner
Beiträge: 6
Kommentare: 16

#2

Hello Ekaterina,

I had the same problem.

Logging in with my acronis user account solved this problem so effectively this account is redundant. 

Please delete user account - rpz79@012.net.il

TnxAlot

Forum Moderator
Beiträge: 162
Kommentare: 5708

#3
rypz79 wrote:

Hello Ekaterina,

I had the same problem.

Logging in with my acronis user account solved this problem so effectively this account is redundant. 

Please delete user account - rpz79@012.net.il

TnxAlot

Hi rypz79,

shall I move your old topics and comments under the new profile? If yes, please send me the new email in PM

Beginner
Beiträge: 2
Kommentare: 10

#4

I like to have a "shopping email" and a "forums email". Lots of sites allow that so you can keep purchase-related stuff separate from technical discussions.But Acronis does not allow that. . Although I suppose it ensures forum members are actually buyers.Signed: Dissappointed

Forum Moderator
Beiträge: 162
Kommentare: 5708

#5
richard9999 wrote:

I like to have a "shopping email" and a "forums email". Lots of sites allow that so you can keep purchase-related stuff separate from technical discussions.But Acronis does not allow that. . Although I suppose it ensures forum members are actually buyers.Signed: Dissappointed

Hi! You can have two accounts, just register another account at Acronis website and then log in using this email to forum.