Direkt zum Inhalt

Problems with Installation Version 2019

Thread needs solution
Beginner
Beiträge: 2
Kommentare: 2

Hi there

íˋve buyed the new Arconis 2019 and then received a mail with a download-Link and the Serial-Nr.

I downloaded the File for Windows and tryed to load the exe-File. It was not working.

then i deleted the Arconis 2017 and tried new ... same result

then i loaded the File as Testfile from Arconis and installed this ... worked 

then I took the Serial-Nr from the Mail to unlock the Version ... don’t work.

 

how can I get a proper installation?

do enyone do have a idea?

 

thanks a lot,

michael

0 Users found this helpful
Forum Star
Beiträge: 131
Kommentare: 2970

#1

It would be advantageous to post on the ATI 2019 forum rather than here.

Please include OS version and build (Windows 10 Pro, 1809; x32 or x64).

You need to install using run as administrator. Also if having problems download the full installer (not web installer) from your Acronis account.

Ian

Beginner
Beiträge: 2
Kommentare: 2

#2

Hello Ian

thanks a lot for your replay.
I'll try it in the other Forum.

A good Week for you

Greetings,

Michael