If you made WinPE recovery media and found that your hard drives are not show in True Image 2016 after booting the media, you may need to add additional drivers to the WinPE to support your hardware. The first thing you should know is that Acronis has you download and install the Microsoft ADK for Windows 8.1. You should uninstall the Windows 8.1 ADK and download and install the Windows 10 ADK from https://msdn.microsoft.com/en-us/windows/hardware/dn913721.aspx . You will find the download link for the Windows 10 ADK at the bottom of the page. This will give you the latest driver support provided by Microsoft. Remake the recovery media and try again. If it still doesn't work, you need to add a driver to the WinPE.
Follow these steps to add a driver to the WinPE recovery media:
1. Create the WinPE media on a USB flash drive. This is much easier to deal with than a CD or ISO file.
2. Create three folders called C:\Temp, C:\Drivers and C:\mount. Copy the boot.wim file from the sources folder of the USB recovery media to C:\Temp. Copy the driver files to C:\Drivers. See Tip 1. below.
3. Go to Start Menu/Windows Kits and right click on "Deployment and Imaging Tools Environment". Select "Run as administrator".
4. Enter these lines (one at a time) in the command window that opened in step 3. See Tip 2. below.
dism /Mount-Wim /WimFile:C:\Temp\boot.wim /Index:1 /MountDir:C:\mount
dism /Add-Driver /Image:C:\mount /Driver:C:\Drivers /ForceUnsigned
dism /Get-Drivers /Image:C:\mount (This line will return 3rd party drivers added for confirmation.)
dism /Unmount-Wim /MountDir:C:\mount /Commit
5. Copy C:\Temp\boot.wim to the sources folder of the USB recovery drive replacing the existing boot.wim.
6. Reboot the USB recovery drive and see if True Image 2016 can see your hard drives.
1. Microsoft can only add drivers from .inf files. You must put the .inf file for the driver and all the files listed in the [SourceDisksFiles] section of the .inf file in the C:\Drivers folder. Inf files can be opened by notepad.exe to look at the [SourceDisksFiles] section. You may add more than one driver to the C:\Drivers folder. Each driver can be in a separate folder. DO NOT PUT ANY SPACES IN THE FOLDER NAMES.
If you are using a 64 bit Windows system, you can find the .inf file or files (there may be more than one) in C:\Windows\INF. There is an easy way to find these files. Start by looking in Device Manager for the device. In most cases you will be looking for a Storage Controller. Also look under System Devices and USB Controllers. You may need to look in more places. When you find the device, right click on it and select Properties. Click on the Drivers tab. Click on the Driver Details button. Write down the name of a .sys file listed. These files listed should be the same as those listed in the [SourceDisksFiles] section of the .inf file. Open Windows Explorer and highlight C:\Windows\INF. Place the cursor in the Search box. Click on the Search tab in the top left section. Click on the Advanced Option button and place a check mark next to File contents. Now enter the name of the .sys file you wrote down. Inf files containing that .sys file should appear. The .inf file will probably have a name like OEMxx.inf, where xx is a number. You can rename the file to match your device if you wish. It will work either way. Place the .inf file and all the files listed in the [SourceDisksFiles] section in C:\Drivers.
2. If you are running Windows 10, you can use the Copy and Paste functions in the command window to enter the lines listed in Step 4. above. In earlier versions of Windows, you must type the line yourself. If you make a mistake and get an error message, you can use the up arrow to display the line again instead of retyping it. Then use the left and right arrow keys to make corrections and try again.
3. There is a guide to produce a French WinPE with or without added drivers at reply #30 below provided by 100PIER.