Hello dear All,
I have Acronis True Image Echo Enterprise Server 9.5.8115, i've installed Acronis True Image Management Console on my PC. From Management Console i've installed Acronis True Image Agent to a remote PC. But the problem is that i can't connect to that remote PC. I select it from the list, enter user name and password and i get message: Specify correct logon information for remote computer. Please contact with system administrator about permissions or remote authorization rules. The user name which i use is Local Administrator on the remote PC. Why i can't connect to remote PC. I've checked service on remote PC, on Log On tab "Local System Account" is selected. I've created new account in Administrator group and in service settings used that account for Log on, but i get the same message. Both, my PC and remote PC have Windows XP SP3, both are in domain. How can i solve my problem? Thanks in advance to everyone.
I've configured access on the remote PC service, as it was by default, NT AUTHORITY\NetworkService can connect to Acronis Remote Agent. When i'm connecting to remote PC i use remote Administrator account. I can see, in the bottom right corner, that my Manangement Console is connecting to remote PC, but Management Console is not responding. I've restarted it, tried to connect with the same account, but again not responding. What can be the reason???