Android restore very slow ( can we open TIBX on PC )

Thread needs solution
Vlado
Beginner
Posts: 1
Comments: 1

Hello all,

Did somebody try to backup and restore phone with androind in 2017 version ?

I wanted to factory resrt my Galaxy S7, so I backuped everything to PC via WiFi, it backuped everything in like 5 min.

Now after factory reset, I'm trying to get everything back... contacts..restored in minute. audio and the other stuff like in 10 min... photos... 2 and half hours estimated ( still running ) and its like 50 photos no more... what can take so long, when up from phone it took 5 min, and back over 2 hours...

 

*Edit: had to stop it, it was not going anywhere... tried to restore by selecting specific pictures... 10 pictures take 15 min to restore, seriosly this is not normal!

Is there way to open the .tbix image acronis made on PC and get the pics from it ? ( I will how much more success just coppy them manually )

Sun, 09/25/2016 - 19:39
Products: Acronis True Image 2017
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Ekaterina
Forum Moderator
Posts: 251
Comments: 7081

Hello Vlado,

Thank you for your posting! It's better to investigate this issue through the support team. Please reproduce the issue and send us the logfiles from your device via built-in feedback function. Contact Acronis support team with the issue description, so that our engineers can conduct investigation. 

Thank you,

Wed, 09/28/2016 - 16:15

Best regards,
Ekaterina Surkova | Forum Moderator

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support

Buzz
Beginner
Posts: 0
Comments: 1

I had the exact same problem trying to restore photos to an S6 after reset. Tried several times to initiate the restore and occasionally it would restore a file or 2 and leave some jpgdownload files but 99% of the time it would just hang and not restore anything. 

What was done to resolve this? And is it possible to mount or decompress the tibx files like you can tib?

Thank you

Tue, 01/03/2017 - 15:02
Products: True Image 2010-2017
Ekaterina
Forum Moderator
Posts: 251
Comments: 7081

Hello Buzz,

Seems, that the original poster hasn't raised a support ticket. I do not see any traces in our ticket system. It will be better if you contact Acronis Customer Central directly. 

Thank you, 

Mon, 01/16/2017 - 16:12

Best regards,
Ekaterina Surkova | Forum Moderator

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support

007Backup
Beginner
Posts: 0
Comments: 2

Acronis..

Mon, 07/03/2017 - 19:15
007Backup
Beginner
Posts: 0
Comments: 2

Cannot recover the volume from the disk backup. The volume cannot be resized becasue the backup is located on a slow source.

For reference the back up is located on a solid state hardrive.. 

 

 

Mon, 07/03/2017 - 19:21
Ekaterina
Forum Moderator
Posts: 251
Comments: 7081

Hello,

What product are you using? This particular subforum is dedicated to Acronis True Image for mobile devices.

Thu, 08/03/2017 - 09:18

Best regards,
Ekaterina Surkova | Forum Moderator

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support

Comwery
Beginner
Posts: 0
Comments: 1

If Android data recovery program very slow or it takes too long , maybe the Data formats that may need to be restored are too large or too many

Wed, 09/20/2017 - 06:56