129712: Acronis Back Up & Recovery Failing on Incremental Back Ups

1 reply [Last post]
DJKidd
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Beginner
Joined: 2017-04-30
Posts: 1

Hello,

I am running Acronis Back Up & Recovery 10 Update 5 on a Dell Power Edge Server with 32 bit Windows Server 2008 (not R2) Standard.  

About 2 weeks ago Incremental Back ups started failing.  Full backups happen without a problem, it’s the incrementals that fail.

Here is what I tried:
- Ran disk clean up to remove old temp files, freed up a little over 2GB on C: drive
- Reboot the server prior to the backup happening
- Ran chkdsk, and fixed all errors
- Deleted back up plan, removed all Acronis components
- Reinstalled Acronis with latest update and re-created back up plan from scratch 
- Disabled Antivirus software
- This server acts as a File Server, no other software is installed other than Acronis, Adobe Reader and Bit Defender Endpoint.

Below is the log. 

 

Any and all help is greatly appreciated.  Thanks

 

1    Information    4/29/2017 9:30:21 PM    Priority changed to Low.
2    Information    4/29/2017 9:30:21 PM    Analyzing partition '0-0'...
3    Information    4/29/2017 9:30:22 PM    Analyzing partition '1-1'...
4    Information    4/29/2017 9:30:22 PM    Analyzing partition 'J:'...
5    Information    4/29/2017 9:30:22 PM    Analyzing partition 'C:'...
6    Information    4/29/2017 9:30:22 PM    Analyzing partition 'I:'...
7    Information    4/29/2017 9:30:22 PM    Analyzing partition '0-0'...
8    Information    4/29/2017 9:30:22 PM    Analyzing partition 'D:'...
9    Information    4/29/2017 9:30:22 PM    Analyzing partition '0-0'...
10    Information    4/29/2017 9:30:23 PM    Analyzing partition 'E:'...
11    Information    4/29/2017 9:30:23 PM    Analyzing partition '0-0'...
12    Information    4/29/2017 9:30:23 PM    Analyzing partition 'F:'...
13    Information    4/29/2017 9:30:23 PM    Analyzing partition '0-0'...
14    Information    4/29/2017 9:30:24 PM    Analyzing partition 'G:'...
15    Information    4/29/2017 9:30:24 PM    Analyzing partition '0-0'...
16    Information    4/29/2017 9:30:25 PM    Analyzing partition 'H:'...
17    Information    4/29/2017 9:30:25 PM    Analyzing partition '0-0'...
18    Information    4/29/2017 9:30:25 PM    Analyzing partition 'L:'...
19    Information    4/29/2017 9:30:25 PM    Analyzing partition '1-1'...
20    Information    4/29/2017 9:30:25 PM    Analyzing partition 'J:'...
21    Information    4/29/2017 9:30:26 PM    Analyzing partition 'C:'...
22    Information    4/29/2017 9:30:27 PM    Analyzing partition 'I:'...
23    Information    4/29/2017 9:30:27 PM    Analyzing partition 'D:'...
24    Information    4/29/2017 9:30:28 PM    Analyzing partition 'E:'...
25    Information    4/29/2017 9:30:28 PM    Analyzing partition 'F:'...
26    Information    4/29/2017 9:30:28 PM    Analyzing partition 'G:'...
27    Information    4/29/2017 9:30:29 PM    Analyzing partition 'H:'...
28    Information    4/29/2017 9:30:29 PM    Create Incremental Backup 

From:   Disk '1', Disk '2', Disk '3', Disk '4', Disk '5', Disk '6'
To file:        "file:L:\AcronisBackups\Backup.TIB"
Compression:    Normal
Exclude:        Files matching mask
Match criterion:        *\System Volume Information\*{3808876B-C176-4e48-B7AE-04046E6CC752}; ...

29    Information    4/29/2017 9:30:55 PM    Pending operation 147 started: 'Creating partition image'.
30    Information    4/29/2017 9:30:55 PM    Locking partition 0-0...
31    Information    4/29/2017 10:20:22 PM    Pending operation 147 started: 'Creating partition image'.
32    Information    4/29/2017 10:20:23 PM    Pending operation 147 started: 'Creating partition image'.
33    Information    4/29/2017 10:21:01 PM    Pending operation 147 started: 'Creating partition image'.
34    Information    4/29/2017 10:22:36 PM    Pending operation 147 started: 'Creating partition image'.
35    Information    4/29/2017 10:23:18 PM    Pending operation 147 started: 'Creating partition image'.
36    Information    4/29/2017 10:27:43 PM    Pending operation 147 started: 'Creating partition image'.
37    Information    4/29/2017 10:31:40 PM    Pending operation 147 started: 'Creating partition image'.
38    Information    4/29/2017 10:32:03 PM    Pending operation 147 started: 'Creating partition image'.
39    Error    4/29/2017 10:32:11 PM    Operation with partition '0-0' was terminated.

Details:
Not enough memory.

    Error code: 0x70002
    Tag: 0x82DB9339B70C3B59
Additional info: 
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields: 
Message: Operation with partition '0-0' was terminated.
Details:
Not enough memory.

    Error code: 0x70002
    Tag: 0x82DB9339B70C3B59
--------------------
Error code: 2
Module: 7
LineInfo: 82db9339b70c3b59
Fields: 
Message: Not enough memory.
--------------------

Task 'Incremental backup' has failed on machine 'xxxxxx.xxxxxxxx.com'.

Ekaterina Surkova
Ekaterina Surkova's picture
Offline
Forum Administrator
Joined: 2013-07-15
Posts: 1928

Hello DJKidd,

Thank you for your posting! Take a look at the following thread where a similar issues has been discussed. Additionally, check if there is enough free space for system snapshot, that takes place before actual backup is created. The article Acronis Backup Creates a Temporary File During Snapshot will help you to determine if free space of the drive is sufficient to store new snapshots.

Thank you, 

__________________

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