129972: HP Probook X360 11 G1 EE PXE Boot Black Screen

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Fred Funk
Joined: 2010-09-03
Posts: 2

I was wondering if anyone has had any luck with the HP Probook X360 11 G1 EE when you PXE boot and choose your option to load either Acronis Snap Deploy 5 Master Image Creator or Snap Deploy 5 Image Deployment from UEFI PXE Menu.  We let the machine run overnight but only come back to find that it is sitting at a black screen and never displays the Acronis and disk volumes found information before going into the GUI for us to deploy or create a image of the computer from.

If you have seen this black screen issue before do you know what you did that helped fix the issue and allowed you to deploy a image to or take a image of the computer without any issues?

Edit - We are currently running the beta version 1690 for Snap and Deploy 5 and this is using the base PXE server image on the server itself.  Haven't tried a WinPE Disk yet to see if that would work or not.


Fred Funk