I've been using True Image Echo for a while, and I've been able to restore directories under Windows XP X64 Professional from my archival backup drive when needed. However, now I am in big trouble. I backed up my whole computer in anticipation of upgrading the bios and installing a new video card. I use SATA drives, and I have an external SATA drive for storing backup files. I shut down after the backup and installed the new bios. Upon rebooting, I got a BSOD with a stop 7b error. I decided that the new bios must not work, so I went back to the old bios. (This is on an AMD 8230 series motherboard that has 2 12 core processors)
I played with the bios settings for a while, but could not get the computer to boot. So, I went back to the old bios (v1.01). (I had tried to load 2.01 beta. After it failed, I also tried v2.0, but it failed, too.)
But, even after reloading the old bios, I was never able to get the computer to boot again. I've wasted 2 days on this so far, and am at my wits end, since I need my computer working. I've tried every combination of bios settings, and I've also tried repairing Windows XP X64 professional, using chkdsk /p, fixboot, fixmbr, bootcfg /rebuild, etc. Nothing works. The best I can get is a Stop 7b BSOD. So, obviously, some driver or registry setting got changed, somehow. So, I need to restore my C drive. (I also have a 2nd SATA drive, which contains G, H, and I partitions, but I only backup G, and I should not have to restore that. My backup drive is an external 2 TB SATA drive. The problem is that when I try to boot from the rescue disk, the computer hangs in the full mode. If I go to the safe restore, things seem to work, but the only drive shown is the C drive. That is the drive I need to restore. TI does not show the G, H, I, partitions on the second drive, or the Z drive, which is the backup external SATA drive that holds the backup file.
What can I do to fix this? I bought Acronis 10, and I paid for Universal restore, but I'm not sure if it actually was received, since there was only 1 900+ MB file. I tried installing that on another computer and created a rescue disk. When I boot the dead computer with that rescue disk, I can access my network, and if I put the 2 TB esata drive on the computer where I installed the software, I can see the files on that computer from the dead computer, but I can't see (or restore) the needed backup file.
What is the solution? At this point, I am thinking of reinstalling Windows xp x64 on the dead computer, then reinstalling Acronis TI echo, and hoping that I can then restore the file to replace the new windows install, but this sounds like a lot of work, and I'm not sure it would work.