We are using Acronis Version 11 for the first time on one of our servers in California. It is installed on a Windows 2003 Server SP2.
When the Scheduled Task for a Backup attempts to run, we get an error "Failed to create volume snapshot". There is a lot more info in the log than just this error statement (see attached).
When we start Acronis 11 manually to run the Backup, it requires us to log into the 'localhost'. Once this is complete, the "exact" same backup runs fine.
It just won't run at night by itself.
We have been using Acronis for several years and have never had this problem.
Any ideas what might be wrong or any changes we need to make?