I am trying to backup a windows 7 x64 machine onto a 1TB USB seagate Go hard drive. This is the second time since I purchased the program in January of this year that the backup has failed due to an inability to find the full backup file (it is visible in explorer.....). I also am unable to start a backup operation from the backup and restore section of windows 7. clicking the button with the backup now logo on it does nothing.
Is This product even supported? I find myself falling down the tunnel of disappointment; there have been no updates....
I am attaching the log.