I purchased, installed, and quickly uninstalled Acronis TI 2012 on a new Windows 7 64-bit Toshiba laptop.
Now I cannot access any of my USB thumbnail drives.
Other USB functions are working normally and the same thumbnail drives work normally on other computers.
The drive shows up under disk drives in Device Manager as not working. I cannot update the driver. It tells me that the driver file associated with the drive is disk.inf. The error is that a necessary service is not running and may be being provided by another program or process.
How do I fix this? I have tried reinstalling the USB drivers for my laptop and that made no difference.