35920: Create Image - Dell Vostro 3360 BTX.

1 reply [Last post]
Jeff Wilson
Joined: 2012-09-25
Posts: 3

I recently received some Dell Vostro 3360 BTX systems. I have built the system per my requirements, but I am unable to create a master image on our Acronis Management server. It plays out as follows:

I can PXE boot in to the Acronis 4 Agents

When I go to create the image I am only able to see the local disks. The option for "Computers Near Me" disappears and I cannot UNC to the share. If I try to go there I get a dialog box with an error stating that I don't have adequate rights.

I have tried removing and readding the agents
Reinstalling the entire suite
Creating an image on removable media (Works)

It works for all other systems, but just seems specific to this computer.

Anybody encounter a similar issue?

Anton's picture
Forum Star
Joined: 2009-04-01
Posts: 4889

Hello Jeff,

Thank you for posting and welcome to the Forum.

It appears that the issue is caused by the bootable media not picking up the network folders. Our Expert Support Professional sent you an e-mail where he provides you with a temporary workaround for this issue.

I would really appreciate if you could keep up us posted on your progress.

Please let me know if you have additional questions.

Thank you.


Anton Deev

Acronis Customer Central | Acronis Backup Software

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