I was just informed that DD does not support Vista Sp2! So if you are keeping you system updated forget about acronis.
Of course before that I spend time trying to reinstall, then to get to support people....
Why they did not even advised this compatibility issue before ?!
Money gone, time wasted..... I completely disappointed.
See support chat just for fun:
Abhishek Pandey: I understand your issue and will help you resolve it right now.
Abhishek Pandey: Thank you for being on hold. I appreciate your pateince.
Igor Fatyanov: nice to hear
Abhishek Pandey: I want to inform you
Igor Fatyanov: hmm.... so?
Abhishek Pandey: Acronis Disk Director Suite 10.0 does not support Win_Vista SP2 Version
Igor Fatyanov: lol
Abhishek Pandey: that is why you are facing this problem
Abhishek Pandey: Is there any other issue related to our products and services that I may assist you with today?