When trying to perform a backup with TrueImage 10, I receive the following error message:
Failed to read data from the disk.
Failed to read from sector XYZ of hard disk X.
Failed to read the snapshot manager drive. (0x100D7).
The request count not be performed because of an I/O device error (0xFF0).
Event code: 0x00040011
I have tried running "chkdsk E: \r" and there were no errors.
The E: drive is a RAID mirrored drive.
Windows Vista SP2
I selected the choice to "ignore" the errors, and the backup seems to continue processing. However, I don't know what I ignored. I do not have confidence in my archive because of the error.
What is the cause of the error?
How do I fix what is causing the error?