80552: Acronis Drive Cleanser 6.0 Very Slow - Like it Takes 4 Days for 450GB Partition

2 replies [Last post]
Johnny Mac
Offline
Beginner
Joined: 2015-01-21
Posts: 3

Why does it take 4 days to perform a US Standard DOD Wipe of a 450GB Partition? Am I doing something wrong? This is an ordinary 450GB UN-partitioned space.

Anna Trifonova [I...
Anna Trifonova [Inactive]'s picture
Offline
Forum Support Engineer
Joined: 2011-04-18
Posts: 2769

Hello Johnny,

thank you for your posting.

Please note that Acronis Drive Cleanser 6.0 is an old product which was released in 2004 and first of all you need to check if your operating system is supported.

If your OS supported, you may want to check if starting the product from bootable media helps.

Thank you.

__________________

Anna Trifonova

Acronis Customer Central | Acronis Backup Software

For more answers to your questions, try our Knowledge Base and Video Tutorials.

Check our Corporate and Consumer Handbooks and Online Documentation for help on managing your account, products and support.

Our mission is to create Customer success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.

Johnny Mac
Offline
Beginner
Joined: 2015-01-21
Posts: 3

I just purchased the software last week and am using the latest build. It's even slower when I boot from DVD. When I was attempting to perform a DOD Wipe via the OS I was using Windows 7. Chatting with tech support only resulted in them telling me to use the Custom Wipe Script utility which did not result in any performance improvement (which I suspected they knew it would not). Customer support recommended I use the lates build which I downloaded; only to find out that I was using the latest build. If there is a later version of this product (6.0 build 6.0.691) and Acronis sold me a old product I hope the direct me to a later product since I just purchased this product last week.