Summary: When running a backup task the "Operation in Progress" window remains and does not close automatically. The backup works but it is necessary to cancel the operation manually.
Dear Forum, can anyone one help me with this one?
I have installed Acronis True Image Home 2010 to a new installation of Windows 7 home premium (64 bit). The problem I am experiencing is as follows:
When running a backup task the "Operation in Progress" window remains and does not close automatically. This occurs even when just backing up one file. The window gets as far as "operation status, initializing..." but the progress bar shows no progress. It is necessary to press cancel and X (top right of window) to close this status window. At this point the status of the operation in the main Acronis screen changes remains as "Running" until another task is selected when it changes to "Idle" and the Last result column to "Completed".
If one attempts to restore the backed up file, the same sequence of errors occurs but despite this the file is successfully restored.
My previous version of Acronis (Truue Image Home 10) for windows xp never did anything like this.
All ideas gratefully received...
|Image of the progress window which never disappears||27.8 KB|