Font Size on High-res DPI monitor

I can confirm that ATIH 2015 and ATIH 2016 do not comply with font scaling. Tested on Windows 8.x and 10.

Cannot confirm this. I have a 28" 4K monitor with 125% scaling and no problem what so ever with readability in TI.

Hi BS thanks for joining the cause, I have noticed that Windows 10 scaling behaviour seems to be different in a local session compared to RDP. I will investigate this further.

I just purchased True Image 2016 and I've very dissapointed by your lack of support for HiDPI! I have a Dell 24" 4k monitor with 200% scalling.

+1 @Cosmic

Hi Everyone!

If you still experience issue on High DPI screens, please send us your system reports using feedback feature in the product and attach additionally illustrating screenshots.

Please let me know once you do it.

Thank you in advance!

Any news on this issue? I have just done as requested above and sent a screenshot and system report.  Presumably there has been some kind of progress by now though?

Some response from Acronis on this please??

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Hi Everyone,

We are working on High DPI support and each update contains improvements in this regard. If you face any issues with the latest program build, please send us a system report from your machine with problem description and illustrating screenshot using feedback form in the product.

If it is not possible for any reason, please attach screenshot to your posting in this thread.

Thank you in advance!

So you've ignored this for another 6 weeks and simply given the same response as you did on 8th December.

I and several others have already sent you feedback using the form and nothing whatsoever has changed regarding this issue in the last couple of software updates.  So what are you actually doing about it?

I have sent you yet another feedback form / system report.  If this isn't fixed soon I will simply switch to a different product with less apathetic support.

3 more months gone by... still no fix for ultra HD monitor resolution.

Three more months gone by... still no fix from Acronis.  Shouldn't be that tough.

Paul,

No software updates have been released since v6027.  I can't say for sure, but it sounds like we may be getting one next month though.  What changes/improvements we'll see though, I also cannot say. 

Have you seen this post before:  http://forum.acronis.com/forum/109744#comment-320989

You can reach out to Gaidar. General Manager Acronis True Image. directly via PM and he may be able to provide some more insight for you.  He's been very responsive when he's able to reply and I think he's helping to turn the product around and get our imprvoment requests into the new builds... hopefully we'll see more active builds in the near future too. 

Hello all,

Thank you for your patience! We expect this issue to be fixed in the upcoming update.

Thank you, 

Ekaterina Surkova wrote:

Hello all,

Thank you for your patience! We expect this issue to be fixed in the upcoming update.

Thank you, 

When?

There is no posted date at this time.  Gaidar, General Manager, has posted in the forum that the expected update should be sometime in April though.

http://forum.acronis.com/forum/114003#comment-336713