Acronis Backup 11.5 Trial URL download not working

Thread needs solution
adrian.sanvicente@gmail.com
Beginner
Posts: 1
Comments: 1

Hi, I'm a new Acronis partner and the link for download Acronis Backup 11.5 seems to be failing me. (http://download.acronis.com/AcronisBackup_11.5N_trial_en-US.exe). I've tried several times on different machines. Any suggestions?

Thanks!

Sun, 07/19/2015 - 04:21
0 Users found this helpful
Anna Trifonova [Inactive]
Forum Star
Posts: 124
Comments: 2672
#1

Hi Adrian,

the link works on my machine, so there shouldn't be any problems on the website side.

Can you please clarify, download fails to start or it is interrupted somewhere in the middle?

Please check if this link works for you. Alternatively I can upload the installation file to our FTP server.

Thank you,

Mon, 07/20/2015 - 15:28

Anna Trifonova

Acronis Customer Central | Acronis Backup Software

For more answers to your questions, try our Knowledge Base and Video Tutorials.

 

Check our Corporate and Consumer Handbooks and Online Documentation for help on managing your account, products and support.

Our mission is to create Customer success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.

adrian.sanvicente@gmail.com
Beginner
Posts: 1
Comments: 1
#2

Thanks for your reply,

I was able to download the file using Google Chrome, so it must be a Firefox issue. In case anyone comes across this problem, I was using:
Windows 7 Pro
Firefox 39.0 (the latest version as of today)

Thanks again!

Mon, 07/20/2015 - 16:53