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Error code: 65521

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Beginner
Posts: 1
Comments: 0

I am trying to restore a VM to a physical machine and am getting the following error:

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Log Entry Details
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Type: Error
Date and time: 4/12/2013 3:18:06 PM
Backup plan: [None]
Task: MyRecover_1
Code: 5,832,705(0x590001)
Module: 89
Owner: root
Message:
Direct R/W operation has failed.
Additional info:
--------------------
Error code: 1
Module: 89
LineInfo: 45381b51a8f1e1d8
Fields: $module : dsk_supp_glx_pic_37608
Message: Direct R/W operation has failed.
--------------------
Error code: 65521
Module: 0
LineInfo: bd28fdbd64edb900
Fields: code : 1, $module : dsk_supp_glx_pic_37608
Message: Operation not permitted
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x00590001+0x0000FFF1+0x00000001

--------------------

Am I missing something or step?

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Forum Star
Posts: 31
Comments: 1272

Hello Jon Monahan,

Thank you for posting this question in our forum. I am happy to assist you. 

Did you perfomed a recovery using Acronis Universal Restore feature? Please see Acronis Backup & Recovery 11.5: Restoring to Dissimilar Hardware with Universal Restore, for more detailed description.

If Acronis Universal Restore is used, please provide more detailed information about the recovery operation:

  • What guest operating system should be recovered?
  • What kind of disk types are used?
  • What hardware is used as recovery destination?
  • Where is the related backup stored (personal vault/ centralized vault / storage node)?

I look forward to your reply

Thank you.

Beginner
Posts: 0
Comments: 1

I am having the same problem...

8/20 3:49
error code:1
Module:89
Line Info:45381b51a8f1e1d8
Fields:$module : dsk_supp_glxa64_pic_37613
Message: Direct R/W operation has failed

Error code:65521
Module:0
Line Info: bd28fdbd64edb900
Fields: Code : 1 $module: dsk_supp_glxa64_pic_37613
Message: Operation not permitted

This occurs after the reboot into the Acronis recovery program.
-Mostly everything is running on server 2008 R2, except for a few workstations running 7.
-We have an Acronis backup server with internal HDDS
-We are attempting to recover physical machines in a 3 domain setting (parent and 2 child)
-All Backups are stored on Acronis backup server

I have backed up and restored images in the past, but something has happened and now it cant successfully complete the restore.

I have sufficient space everywhere, done dsk checks, and pretty much everything else I could find. Please help.

Beginner
Posts: 0
Comments: 1

Hello Guys,

I am seeing the same error in my customer system , Do you have any update about how to solve this issue ?

Event code 0x00590001+0x0000FFF1+0x00000001