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Error occurred while reading the file

Thread needs solution
Beginner
Posts: 1
Comments: 0

please help for the following issues

1 Information 26.03.2015 20:52:24 Task 'Incremental backup' was started.
2 Information 26.03.2015 20:52:25 Command 'Running backup plan 'ALI.OKSUZ'' is running.
3 Information 26.03.2015 20:52:29 Command 'Backing up' is running.
4 Information 26.03.2015 20:55:39 Locking partition C:...
5 Information 26.03.2015 20:55:46 Create Incremental Backup
From: C:\Users\ali.oksuz\Belgelerim\Outlook Dosyaları\...
To file: "file://10.185.1.215\USER_BACKUP\KOCAALI\ALIOKSUZ.progida.local_Archive(1)_2015_03_21_15_09_49_227F2.TIB"
Compression: Normal
Exclude: Files matching mask
Match criterion: *\System Volume Information\*{3808876B-C176-4e48-B7AE-04046E6CC752}; ...
Ask for the first media: No

6 Information 26.03.2015 20:55:48 Failed to back up file or folder 'C:\Users\ali.oksuz\Belgelerim'.
Error occurred while backing up.

Error code: 0x40019
$module = "disk_bundle_vs_43909"
Tag: 0xCE542E14DA203AE2
Error occurred while reading the file.

Error code: 0x40001
function = "FSCTL_GET_REPARSE_POINT",
$module = "disk_bundle_vs_43909"
Tag: 0xA8A1022BD18AE30F
Dosya veya dizin bir yeniden inceleme noktası değil

Error code: 0xFFF0
code = 2.147.946.790 (0x80071126),
$module = "disk_bundle_vs_43909"
Tag: 0xBD28FDBD64EDB8EE User response: Cancel
7 Error 26.03.2015 20:55:48 Error occurred while backing up.

Error code: 0x40019
$module = "disk_bundle_vs_43909"
Tag: 0xCE542E14DA203BA9
Error occurred while writing to the file.

Error code: 0x40003
$module = "disk_bundle_vs_43909"
Tag: 0xCE542E14DA203B5F
Error occurred while writing to the file.

Error code: 0x40003
Path = "C:/Users/ali.oksuz/Belgelerim",
$module = "disk_bundle_vs_43909"
Tag: 0xCE542E14DA2039AF
Error occurred while writing to the file.

Error code: 0x40003
Path = "C:/Users/ali.oksuz/Belgelerim",
$module = "disk_bundle_vs_43909"
Tag: 0xCE542E14DA203A20
Error occurred while backing up.

Error code: 0x40019
$module = "disk_bundle_vs_43909"
Tag: 0xCE542E14DA203AE2
Error occurred while reading the file.

Error code: 0x40001
function = "FSCTL_GET_REPARSE_POINT",
$module = "disk_bundle_vs_43909"
Tag: 0xA8A1022BD18AE30F
Dosya veya dizin bir yeniden inceleme noktası değil

Error code: 0xFFF0
code = 2.147.946.790 (0x80071126),
$module = "disk_bundle_vs_43909"
Tag: 0xBD28FDBD64EDB8EE
Additional info:
--------------------
Error code: 25
Module: 4
LineInfo: fc5c0136aaed7ca
Fields: $module : disk_bundle_vs_43909
Message: Error occurred while backing up.

Error code: 0x40019
$module = "disk_bundle_vs_43909"
Tag: 0xCE542E14DA203BA9
Error occurred while writing to the file.

Error code: 0x40003
$module = "disk_bundle_vs_43909"
Tag: 0xCE542E14DA203B5F
Error occurred while writing to the file.

Error code: 0x40003
Path = "C:/Users/ali.oksuz/Belgelerim",
$module = "disk_bundle_vs_43909"
Tag: 0xCE542E14DA2039AF
Error occurred while writing to the file.

Error code: 0x40003
Path = "C:/Users/ali.oksuz/Belgelerim",
$module = "disk_bundle_vs_43909"
Tag: 0xCE542E14DA203A20
Error occurred while backing up.

Error code: 0x40019
$module = "disk_bundle_vs_43909"
Tag: 0xCE542E14DA203AE2
Error occurred while reading the file.

Error code: 0x40001
function = "FSCTL_GET_REPARSE_POINT",
$module = "disk_bundle_vs_43909"
Tag: 0xA8A1022BD18AE30F
Dosya veya dizin bir yeniden inceleme noktası değil

Error code: 0xFFF0
code = 2.147.946.790 (0x80071126),
$module = "disk_bundle_vs_43909"
Tag: 0xBD28FDBD64EDB8EE
--------------------
8 Error 26.03.2015 20:55:49 Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c9510
Fields: $module : service_process_vs_43909
Message: Command 'Backing up' has failed.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs_43909
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: ba19e88dc5fea11e
Fields: $module : disk_bundle_vs_43909
Message:
--------------------
Error code: 25
Module: 4
LineInfo: ce542e14da203ba9
Fields: $module : disk_bundle_vs_43909
Message: Error occurred while backing up.
--------------------
Error code: 3
Module: 4
LineInfo: ce542e14da203b5f
Fields: $module : disk_bundle_vs_43909
Message:
--------------------
Error code: 3
Module: 4
LineInfo: ce542e14da2039af
Fields: Path : C:/Users/ali.oksuz/Belgelerim, $module : disk_bundle_vs_43909
Message:
--------------------
Error code: 3
Module: 4
LineInfo: ce542e14da203a20
Fields: Path : C:/Users/ali.oksuz/Belgelerim, $module : disk_bundle_vs_43909
Message:
--------------------
Error code: 25
Module: 4
LineInfo: ce542e14da203ae2
Fields: $module : disk_bundle_vs_43909
Message: Error occurred while backing up.
--------------------
Error code: 1
Module: 4
LineInfo: a8a1022bd18ae30f
Fields: function : FSCTL_GET_REPARSE_POINT, $module : disk_bundle_vs_43909
Message: Error occurred while reading the file.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8ee
Fields: code : 2147946790, $module : disk_bundle_vs_43909
Message: Dosya veya dizin bir yeniden inceleme noktası değil
--------------------
9 Error 26.03.2015 20:55:51 Command 'Running backup plan 'ALI.OKSUZ'' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c9510
Fields: $module : mms_vs_43909
Message: Command 'Running backup plan 'ALI.OKSUZ'' has failed.
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields: $module : agent_protection_addon_vs_43909
Message: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs_43909
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: ba19e88dc5fea11e
Fields: $module : disk_bundle_vs_43909
Message:
--------------------
Error code: 25
Module: 4
LineInfo: ce542e14da203ba9
Fields: $module : disk_bundle_vs_43909
Message: Error occurred while backing up.
--------------------
Error code: 3
Module: 4
LineInfo: ce542e14da203b5f
Fields: $module : disk_bundle_vs_43909
Message:
--------------------
Error code: 3
Module: 4
LineInfo: ce542e14da2039af
Fields: Path : C:/Users/ali.oksuz/Belgelerim, $module : disk_bundle_vs_43909
Message:
--------------------
Error code: 3
Module: 4
LineInfo: ce542e14da203a20
Fields: Path : C:/Users/ali.oksuz/Belgelerim, $module : disk_bundle_vs_43909
Message:
--------------------
Error code: 25
Module: 4
LineInfo: ce542e14da203ae2
Fields: $module : disk_bundle_vs_43909
Message: Error occurred while backing up.
--------------------
Error code: 1
Module: 4
LineInfo: a8a1022bd18ae30f
Fields: function : FSCTL_GET_REPARSE_POINT, $module : disk_bundle_vs_43909
Message: Error occurred while reading the file.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8ee
Fields: code : 2147946790, $module : disk_bundle_vs_43909
Message: Dosya veya dizin bir yeniden inceleme noktası değil
--------------------
Task 'Incremental backup' has failed on machine 'ALIOKSUZ.progida.local'.

0 Users found this helpful
Forum Moderator
Posts: 237
Comments: 6946

Hi Ahmet,

Thank you for this question! I see, that you had a support case and the issue has been already resolved. I will additionally post the solution here, so that other users could be aware.

The issue was related to the language packs of the Windows operating system. The error occured while backing up the folder "Users". As the operating system was installed in Turkish, there was a conflict between several folders "Users", that appeared to be "Kullanıcılar" in the Turkish localisation, thus leading to the error in parsing.

If you have something to add, we will really appreciate your help!

Thank you!